Sears Is a Mess


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Mike Swanson's picture
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Last seen: 4 hours 51 min ago
Joined: 10/15/2010 - 06:21
Sears Is a Mess
Wullow
Wullow's picture
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Joined: 11/15/2010 - 11:04
It's too bad.

Sears has been good to me -- an occasional customer -- over the last 30 or so years. I never had a problem with the company.

There is only one store remaining within 20 miles of here; and it is the only remaining tenant in a ghost mall that once swelled with middle class customers.

I bought one of their Craftsman lawn tractors this year, having read several reviews extolling the price/quality value. I went to the store in the ghost mall and got useful info and good service from the sales guy and other staff. Later, I got quick, friendly, on-site warranty service for a simple adjustment.

Apparently, quality doesn't pay anymore, at least not at the level of chain stores.

W

jimslulu
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Last seen: 2 hours 8 min ago
Joined: 11/14/2010 - 12:00
I would echo everything you say

Good quality, good service, same results. Seems like I always knew what to expect from them. I have never been disappointed./jimo

Mike Swanson's picture
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Last seen: 4 hours 51 min ago
Joined: 10/15/2010 - 06:21
I've never had a problem with

I've never had a problem with sears either, maybe their problem is that they are mainly in malls.

bill macdonald
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Last seen: 7 hours 42 min ago
Joined: 11/14/2010 - 11:59
too many old stores in bad

too many old stores in bad locations... shedding dead wieght

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